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FAQ’s

Here’s some answers to questions often asked by my clients.  Let me know if you would like me to post answers on other topics!

 

Q: Why should I pay you to update my plugins?  It looks so easy.
A: Sometimes it is easy to keep plugins updated. However…when WordPress updates, some plugin developers have not made needed changes causing conflicts, which means your site can go down. WordPress recently started updating to the latest version automatically.  The email address associated with the website does receive notice, but it may be too late if your plugins are not compatible. Capitol Social is constantly researching plugins to make sure they are the best fit for your website, and that revisions will not cause problems.  Sometimes we learn this the hard way, but we also jump in and fix it. Don’t forget, your theme also needs to be kept current.  And that brings with it compatibility issues as well. So it’s all very easy…until it’s not.


 

Q: What’s the difference between WordPress, Plugins and  Themes?
A: WordPress is your “content management system” providing an interface for you to publish, edit, modify, organize and delete content on your website.  A Plugin is a software that adds features to your website or computer, such as a calendar program or shopping cart for your website, or a video player for your computer. Themes will provide a template for the structure and functionality of your website.  Some themes include helpful shortcuts and features that make it easier for a less experienced user. Others provide just the basic structure and a web developer uses CSS styles and HTML code to customize the look and feel, and the structure for each page type, such as a blog, photo gallery, or full-width page.


 

Q: Are Posts and Pages different?
A: WordPress was originally created to provide a blogging platform.  This system allows you to write articles that are displayed stacked one on another, with the most current one on top of the page.  You can also assign categories so that your readers can access the topics of interest to them. When you write a blog, you use a Post so that you have this functionality.  Posts can be used in many ways on your site and you only have to write it once!  A Page is static and does not have the same flexibility.  On most sites, the two are created using a similar dashboard, although you don’t assign categories or create excerpts for Pages. Some themes allow sidebars on Posts, but not on Pages.  That is why you should thoroughly research a theme before you purchase one.


 

Do you have a question you want answered?  Clients can email info@capitolsocial.com and we’ll give it a go!